At the end of the day most interactions taken by an organization involves people and people are all about feelings and emotions on both ends of the transaction. What’s better for business, personal or impersonal impression?
Management
What’s Your ROI on Employee Wages
Last quarters US Labor statistics said productivity continues to decline. What are you getting for the wages you are paying workers? If wages continue to increase and productivity is falling does that make good business sense?
What’s Your Plan
Milton Friedman once used this analogy to explain the effects of Inflation. When you go on a drinking binge you get all the good feeling first, it’s later on all the bad stuff appears. I think the parties over and the hangover is starting to appear. Governmental fiscal policy since 2008 along with the pandemic […]
Are You Treating Your Employees Like Rats in A Skinner Box
Push the lever get a reward. Skinner’s operant conditioning or the old ‘carrot and stick’ behavioral theory. This motivational theory continues to underpin most of the management tools the business community mistakes for good business and leadership practices. Does your company reflect this theory? “ Today there is a mismatch between what science knows and […]
Why Leaders Can’t Listen
A common refrain about the characteristics of a successful Leader/Entrepreneur is they have “passion, are resourceful, willing to improvise and listen to others and have a strong determination to succeed”. I have worked with a significant number of successful owners, CEO’s and Presidents and they ALL fit the profile except for the listening part.
Manager: What is their Job
Should a Manager be evaluated as a Coach, Counselor, or Worker Bee in today’s world? Like it or not Covid fast-forwarded us into a new work world. Dragged along were the ‘issues’ of the younger workforce, changing cultural norms, a growing labor shortage, and then the new hybrid work environment. What didn’t change was the […]