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The SMB LEADER

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Management

Your mother doesn’t work here

March 27, 2024 by DAN JANISCH

What can a Leader do with a workforce comprised of GenZ and Millennials?

Can you get an employee to act like an owner

March 13, 2024 by DAN JANISCH

? Can you really get employees to act like the owner of the business? As an owner do you know and are you willing to do what employees will ask of you in order for them to ‘act like an owner’ and in the end will they act like one? From the employees perspective what are they really asking for and what are they willing to give or do to ‘act like an owner’? Are both parties statements just loose talk?

Better the devil I know than the devil I don’t

February 14, 2024 by DAN JANISCH

When it comes to making changes in a company there is a mentality amongst its employees that goes, ‘better the devil I know than the devil I don’t’. This is the ‘silent’ mantra of many employee when it comes to changes you are trying to make in your company. What changes are you trying to make […]

Why is good customer service so difficult

January 31, 2024 by DAN JANISCH

Whenever I interact with a company, I am always observing how employees handle the interchange. I’ve heard all the excuses for bad service, “tuff to find people”, “the job is low paying, so you get what you get”, and on and on.

Curiosity Killed The Cat

January 3, 2024 by DAN JANISCH

Curiosity might not get the general employee killed in an organization, but I don’t think most would state their organizations values curiosity.

Rebel With a Cause

December 20, 2023 by DAN JANISCH

To quote Peter Theil, “brilliant thing is rare, but courage is in even shorter supply than genius.”

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About

The SMB leader is a blog for leaders in small to mid-sized business who are looking for a different perspective into key business situations. It is written by Dan Janisch who has many years of experience in leading key business change in SMB. Dan may be reached drjanisch@outlook.com

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About SMB Leader

The SMB leader is a blog for leaders in small to mid-sized business who are looking for a different perspective into key business situations. It is written by Dan Janisch who has many years of experience in leading key business change in SMB. Dan may be reached drjanisch@outlook.com

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