Textbook answer; What is the main purpose of strategic planning? Strategic planning is necessary to determine the direction of your organization. It focuses your efforts and ensures that everyone in the business is working towards a common goal. It also helps you: agree with actions that will contribute to business growth. My experience with strategic […]
Management
Whatever happened to loyalty in the workplace
Employment by its nature is a relationship between employee and employer (the company). In this relationship, loyalty can is defined as all about honesty, trust, and commitment between both parties. Are these characteristics that describe long gone work environments or today’s workplace? Is loyalty a necessary attribute for either party in this relationship today?
Your mother doesn’t work here
What can a Leader do with a workforce comprised of GenZ and Millennials?
Can you get an employee to act like an owner
? Can you really get employees to act like the owner of the business? As an owner do you know and are you willing to do what employees will ask of you in order for them to ‘act like an owner’ and in the end will they act like one? From the employees perspective what are they really asking for and what are they willing to give or do to ‘act like an owner’? Are both parties statements just loose talk?
Better the devil I know than the devil I don’t
When it comes to making changes in a company there is a mentality amongst its employees that goes, ‘better the devil I know than the devil I don’t’. This is the ‘silent’ mantra of many employee when it comes to changes you are trying to make in your company. What changes are you trying to make […]
Why is good customer service so difficult
Whenever I interact with a company, I am always observing how employees handle the interchange. I’ve heard all the excuses for bad service, “tuff to find people”, “the job is low paying, so you get what you get”, and on and on.